Mercure Serpong Alam Sutera - Serpong
Once upon a time, in a land of seventeen thousand islands, a traveler found a secret path to paradise. In the heart of Indonesia, golden sunbeams dance on the waves of Bali, while the ancient walls of Borobudur whisper legends to those who listen. From the dragons of Komodo to the coral gardens of Raja Ampat, magic lives in every corner. Are you ready to enter this dream? Find your perfect villa among the palms, book a cozy stay in Jakarta, or explore the wild jungles of Sumatra.
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Mercure Serpong Alam Sutera
Serpong Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.3/10
Children stay
is not possible
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.3/10
is not possible
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.
Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.
Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests rooms.
Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.
Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Privilege Double Room. Offering more space, this air-conditioned double room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room. This air-conditioned double room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Superior Twin Room. This air-conditioned twin room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Privilege Twin Room. Offering more space, this air-conditioned twin room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room with Pool View. The pool with a view is a top feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Kid mealsadditional charge
Breakfast in the room
Airport shuttle (additional charge)
Laundryadditional charge
Cycling
Outdoor pool (all year)
24-hour security
Physical distancing in dining areas
Food can be delivered to guest accommodation
Express check-in/check-out
Sun umbrellas
Spa and wellness centreadditional charge
Dry cleaningadditional charge
Swimming pool
Fitness
Cashless payment available
Garden
Access to health care professionals
Parking
Airport drop offadditional charge
Accessible parking
BBQ facilitiesadditional charge
Property is cleaned by professional cleaning companies
Lift
Terrace
Free WiFi
Adults only
Physical distancing rules followed
Restaurant
Daily housekeeping
Non-smoking rooms
Concierge service
Private parking
Use of cleaning chemicals that are effective against Coronavirus
Key card access
Business centreadditional charge
Face masks for guests available
Shared lounge/TV area
Linens, towels and laundry washed in accordance with local authority guidelines
Delivered food is securely covered
Spa/wellness packages
Rooftop pool
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
CCTV in common areas
Security alarm
All plates, cutlery, glasses and other tableware have been sanitized
Sun loungers or beach chairs
WiFi
Breakfast takeaway containers
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Internet services
Outdoor pool
Fruitsadditional charge
24-hour front desk
Invoice provided
Facilities for disabled guests
Happy houradditional charge
Valet parking
Massageadditional charge
Hand sanitizer in guest accommodation and key areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Non-smoking throughout
Luggage storage
Meeting/banquet facilitiesadditional charge
Ironing serviceadditional charge
Snack bar
Airport pick upadditional charge
Free parking
Smoke alarms
Bar
Wheelchair accessible
Safety deposit box
Designated smoking area
Air conditioning
Car hire
Kids' pool
WiFi available in all areas
Trouser pressadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Airport shuttle
Key access
Parking on site
Fitness centre
Contactless check-in/check-out
Fax/photocopyingadditional charge
Guest accommodation sealed after cleaning
Fitness/spa locker rooms
Room service
Toilet with grab rails
Guest accommodation is disinfected between stays
Fire extinguishers
Process in place to check health of guests
